Privacy Policy

1. Information We Collect

Personal Information

When you create an account or use our services, we may collect:

• Email address and name
• Payment information (processed securely by Stripe)
• Profile preferences and settings
• Communication preferences

Image Data

When you upload photos for enhancement:

• Original images you upload for processing
• Metadata from images (may be stripped for privacy)
• Processing preferences and settings
• Enhanced images we generate

Usage Information

We automatically collect certain information about your use of our services:

• Device information (browser, operating system)
• IP address and location data
• Usage patterns and feature interactions
• Performance metrics and error logs

2. How We Use Your Information

We use your information to:

• Provide Services: Process and enhance your photos using AI
• Account Management: Create and manage your account, process payments
• Communication: Send important updates, support responses, and feature announcements
• Improvement: Analyze usage patterns to improve our AI models and user experience
• Security: Detect and prevent fraud, abuse, and security issues
• Legal: Comply with legal obligations and protect our rights

3. Image Processing and Storage

Our image processing workflow:

1. You upload an image through our secure interface
2. The image is temporarily stored in encrypted form
3. Our AI processes the image for enhancement
4. Enhanced image is made available for download
5. Both original and enhanced images are deleted within 24 hours

4. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in these limited circumstances:

Service Providers

• Payment Processing: Stripe for secure payment handling
• Cloud Storage: Secure cloud services for temporary image processing
• Analytics: Anonymous usage analytics to improve our service
• Customer Support: Support tools to help resolve issues

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

5. Data Security

We implement industry-standard security measures:

• Encryption: All data is encrypted in transit and at rest
• Access Controls: Strict access controls and authentication
• Regular Audits: Security audits and vulnerability assessments
• Secure Infrastructure: Industry-leading cloud security practices
• Data Minimization: We collect and retain only necessary data

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Control

• Account Settings: Update your profile and preferences anytime
• Data Access: Request a copy of your personal data
• Data Correction: Update or correct inaccurate information
• Account Deletion: Delete your account and associated data

Communication Preferences

• Opt out of marketing emails anytime
• Control notification preferences in your account
• Contact us to update communication preferences

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized experiences
• Ensure security and prevent fraud

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

8. Children's Privacy

SnapPop is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it immediately.

9. International Data Transfers

Our services may involve transferring your information to countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes by email or through our service. Your continued use of SnapPop after changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this privacy policy or our data practices, contact us: